Privacy Policy

1. Information We Collect

Joni AI, operated by Zambuki, collects the following categories of information to provide and improve our Service:

• Business Information: Company name, address, phone number, website, service areas, and Google Business Profile details.
• Account Information: Name, email address, and login credentials for the Joni AI platform.
• Google Business Profile Data: Reviews, review responses, posts, profile attributes, and performance metrics accessed through authorized Google API connections.
• Usage Data: How you interact with the Service, including feature usage and configuration preferences.

2. How We Use Your Information

We use your information to:

• Operate, maintain, and improve the Joni AI Service and its automated features.
• Generate AI-crafted review responses, Google posts, and profile optimizations on your behalf.
• Communicate with you about your account, billing, and Service updates.
• Analyze and report on local search performance and ranking trends.
• Comply with legal obligations and protect against fraudulent activity.

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Google LLC: To interact with your Google Business Profile via authorized APIs.
• Service Providers: Third-party tools that help us deliver the Service, bound by confidentiality agreements.
• Legal Authorities: When required by law, court order, or to protect our rights and safety.

4. Data Security

We implement industry-standard security measures including encryption, access controls, and regular security reviews to protect your data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. Upon account cancellation, we will delete or anonymize your data within 90 days, except where retention is required by law.

6. Your Privacy Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information. To exercise any of these rights, contact us at joni@joniseo.com. California residents may also refer to our "California: Do Not Sell My Info" page for CCPA-specific rights.

7. Cookies & Tracking

The Joni AI platform uses cookies and similar technologies to maintain login sessions and analyze usage patterns. You can control cookies through your browser settings, though disabling them may affect Service functionality.

8. Children's Privacy

The Service is not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with information, contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. Continued use after changes take effect constitutes acceptance of the revised policy.

10. Contact

For privacy questions or requests, contact us at:

• Joni AI / Zambuki
• 801 W Bay Dr #474, Largo FL 33770
• Phone: 727-330-2080
• Email: joni@joniseo.com